CPAP America’s Prescription Policy

CPAP America’s Prescription Policy

In order to purchase a CPAP, APAP, BiPAP, VPAP machine, humidifier, or mask, a prescription is required. A prescription is not required for other CPAP parts, supplies, and accessories, including tubing, mask parts, water chambers, filters, pillows, and cushions.

Prescriptions can be submitted to CPAPAmerica.com in three ways:

  • Fax your prescription to: (856) 686-4950
  • Email your prescription to: custserv@cpapamerica.com
  • Mail your prescription to us at:
    CPAP America
    943 Kings Highway
    Suite 503
    West Deptford, NJ 08066

Please include your order number with any faxed or emailed prescriptions.

CPAP America’s Prescription FAQs

Can CPAP America help me with my CPAP prescription?

Yes, our sleep therapy experts are happy to assist you with questions regarding your prescription. You can contact us by email, phone or fax.

Who can provide my prescription?

Your prescription can be from any of the care providers listed below:

  • Medical Doctor
  • Osteopathic Physician
  • Naturopathic Physician
  • Nurse Practitioner
  • Psychiatrist
  • Dentist
  • Physicians Assistant

Prescriptions from the following medical practitioners are not acceptable:

  • Chiropractor
  • Psychologist
  • Podiatrist
  • Optometrist

What should my prescription include?

All prescriptions must include:

  • Your name
  • Name of physician
  • Physician contact information
  • Physician signature
  • Statement about the equipment needed (CPAP, CPAP mask, etc.)
  • Pressure setting information for CPAP/Bi-level machine

Does CPAP America accept handwritten prescriptions?

Handwritten prescriptions on standard prescription pads are acceptable.

Does CPAP America accept old prescriptions?

If your prescription is written for “99 months” or “lifetime need,” you will be able to continue to receive equipment as long as your need for therapy continues. If your prescription indicates a certain number of refills, it will only be valid until that number is met. If your prescription lists an expiration date, it is valid through that date. If you are unsure of the validity of your prescription, we will gladly review it for you.

Can my primary care physician write my prescription?

Yes, your CPAP prescription can be obtained from your primary care physician. If your physician is aware that you use a CPAP and has a record of your sleep study, he or she will typically be willing to issue a prescription in order for you to receive your supplies.

What should my CPAP prescription include?

Your CPAP prescription should contain:

  • The phrase “Continuous Positive Airway Pressure” or “CPAP”
  • Your specific pressure setting, for example “12” or “12 cm H2O”

What should my APAP prescription include?

Your APAP prescription should contain:

  • A phrase related to APAP such as: APAP, Auto CPAP, AutoSet, Auto PAP, Auto Adjusting CPAP, Self Adjusting CPAP, CPAP, or Continuous Positive Airway Pressure
  • Your pressure range, for example “4-20” or “4-20 cm H2O”
  • Please note: Auto CPAP machines can be set in the standard CPAP mode or Auto CPAP mode.

What should my Bi-level prescription include?

Your Bi-level prescription should contain:

  • The phrase “BiPAP,” “Bi-level,” or “VPAP”
  • Your inspiratory pressure setting, also called IPAP, for example “IPAP 12” or “IPAP 12 cm H2O”
  • Your expiratory pressure setting, also called EPAP, for example “EPAP 8” or “EPAP 8 cm H20”

What should my Bi-level Auto prescription include?

Your Bi-level Auto prescription should contain:

  • The phrase “BiPAP,” “Bi-level,” “VPAP,” “Bi-level Auto,” or “BiPAP Auto”
  • Your maximum inspiratory pressure setting, also called Max IPAP, for example “Max IPAP 18” or “IPAP 18 cm H2O”
  • Your minimum expiratory pressure setting, also called Min EPAP, for example “Min EPAP 8” or “EPAP 8 cm H20”
  • Your pressure range, for example “18-4” or “18-4 cm H2O”
  • Please note: Bi-level Auto machines can be set in the standard Bi-level mode or Auto Bi-level mode.

What should my Bi-level ST prescription include?

Your Bi-level ST prescription should contain:

  • The phrase “BiPAP ST,” “VPAP ST,” or “Bi-level ST”
  • Your backup rate or BPM setting
  • Your inspiratory pressure setting, also called IPAP, for example “IPAP 12” or “IPAP 12 cm H2O”
  • Your expiratory pressure setting, also called EPAP, for example “EPAP 8” or “EPAP 8 cm H20”

What should my Bi-level Auto SV Advanced prescription include?

Your Bi-level Auto SV Advanced prescription should contain:

  • The phrase “BiPAP AutoSV,” “BiPAP SV,” or “BiPAP Servo Ventilation”
  • Your expiratory pressure setting or range, also called EPAP, for example “EPAP 8 cm H2O” or “EPAP min 4 cm H20 – EPAP max 10 cm H2O”
  • Your inspiratory pressure support setting range, also called Pressure Support (PS), for example “PS Min 3 cm H2O – PS Max 10 cm H2O”
  • Your Maximum Pressure setting, for example “Max Pressure 25 cm H2O”
  • Your Bi-level Auto SV prescription may also contain your backup rate or BPM setting

What should my CPAP Mask prescription include?

Your CPAP mask prescription should contain a phrase related to CPAP such as: CPAP mask, CPAP supplies, CPAP, CPAP humidifier, APAP, Auto CPAP, Bi-level, VPAP, BiPAP, BiPAP Auto, BiPAP ST, VPAP ST, BiPAP AutoSV, etc.

What should my CPAP humidifier prescription include?

Your humidifier prescription should contain a phrase related to CPAP such as: CPAP humidifier, humidifier, heated humidifier, HH, CPAP supplies, CPAP, APAP, Auto CPAP, Bi-level, VPAP, BiPAP, BiPAP Auto, BiPAP ST, VPAP ST, BiPAP AutoSV, etc.

Please use our Contact Form or call 1-800-569-0167 with any further questions regarding our prescription policies.